Family Update
01/19/2017 at 23:20. Facebook
Even if you haven't used approved child care for a while, you may still be set up to receive Child Care Benefit (CCB) and Child Care Rebate (CCR) from us. It's easy to check if you're still current for child care payments - log into your Express Plus Centrelink app and select 'Childcare' from the menu. Then select 'Childcare summary' and you'll be able to see which of your children are current...
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Claiming Child Care Benefit - Australian Government Department of Human Services
Family Update
01/19/2017 at 03:13. Facebook
We often get asked how to find out your child's Customer Reference Number (CRN) to give to a child care provider as they need this information so you can access Child Care Benefit and Child Care Rebate. The good thing is it's pretty straightforward to find this information, and you don't need to call!

You can log in to your Centrelink online account via myGov, select 'Family Assistance' from...
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Family Update
01/18/2017 at 23:38. Facebook
Next Thursday is #AustraliaDay!

Our call centres and service centres will be closed on Thursday 26 JAN 2017 so make sure you complete any urgent business early or check out our self-service options:

Your payment and reporting date may also change. Read more on how our holiday arrangements may affect you here:
Family Update
01/17/2017 at 23:58. Facebook
Christmas has come and gone, along with possibly a couple of New Year's resolutions. But there's one important date to keep in mind - when school goes back.

Some parents are quite happy to send their little darlings back while others swear they'll miss spending time with their cherubs once school begins again. It doesn't matter where you fit on this scale, uniforms will need to be checked,...
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Family Update
01/17/2017 at 01:13. Facebook
Child Care Benefit helps families with the costs of putting their kids into child care. It is available for both approved and registered child care including family or occasional day care, outside school hour care, vacation care, pre-school and kindergarten.

Information about Child Care Benefit including eligibility and how to claim can be found here: [ Link ]
If you receive Child Care Rebate quarterly, your payment for the October to December 2016 quarter is on its way! Payments will be made automatically between 18 January and 31 January 2017, you don't need to do anything.

Keep in mind that your payment may not show up in your online account until the day it is paid. If you haven't received your payment by 3 February 2017, the first thing to do...
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The move from primary school to high school is a big milestone for your child, filled with both excitement and uncertainty.

Preparation is key in making sure that the transition is as smooth as possible. Help them get off to a strong start by following these handy tips from Learning Potential Australia:
Just a quick reminder that the Schoolkids Bonus has been phased out with the final instalment made in July 2016.

To help you prepare for the new school year, lots of community members on the page came up with some great #schoolcostsavers that we featured on our page last month. If you missed them, you can find all the tips here: [ Link ]

If you have a question about a...
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Quarterly Child Care Rebate payments are on their way. You don't need to do anything. If you've chosen to receive Child Care Rebate quarterly, you'll be paid automatically between 18 January and 31 January 2017.

Find more information about Child Care Rebate quarterly payments here: [ Link ]
From 1 January 2017 the way Reportable Fringe Benefits affect your family assistance payments will change. If you receive fringe benefits from a not for profit organisation, you may be exempt from these changes so it's best to talk to your employer to find out if this is the case.

If your reportable fringe benefits are exempt, and you haven't updated your income estimate with us, we would...
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Express Plus Centrelink mobile app - updating family income estimate tutorial

The way we assess reportable fringe benefits is changing from 1 January 2017. To make sure you get the right amount of family assistance, you might need to u...

Happy New Year! We hope everyone enjoyed the holiday season.

The whole Family Update team are setting themselves for a big year helping you all stay up-to-date with the latest department news, as well as sharing other information families will find useful.

We’re excited for what 2017 will bring and we‘re looking forward another great year.
We'll be taking a break from 23 DEC 2016 - 2 JAN 2017 but we'll keep an eye on things and respond to all your questions when we get back on 3 JAN. Make sure you check out how our holiday arrangements may affect you:

Please keep in mind that our self-service options are still available:

Thanks for a great year!
Another great #giftofgiving story, well done to the team in Norwood South Australia.
On Thursday 29 and Friday 30 December 2016, some staff who are union members are participating in full day work stoppages. If there are disruptions they may be to our telephone and face to face services.

If you don’t need to contact us urgently, we encourage you to use our self-service options or contact us when service and call centres reopen after Tuesday 3 January 2017.

You can use...
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Self service - Australian Government Department of Human Services
Once you stop receiving FTB for your child they may be eligible for Youth Allowance. Youth Allowance is financial help for people aged 16 to 24 years who are studying full time, undertaking a full time Australian Apprenticeship, training or looking for work.

There's information on eligibility and how to apply here: [ Link ]

An early claim can be lodged up to 13 weeks...
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From 1 January 2017 the way Reportable Fringe Benefits affect your family assistance payments will change.

If you receive Family Tax Benefit or Child Care Benefit and you don't work for a not for profit organisation, the changes will happen automatically. You won't need to do anything. However, it's still a good idea to check your family income estimate online and make sure it's up to...
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Our friends at Australian Department of the Environment and Energy have come up with some tips for families to save energy and water at home.

Babies and budgets
#HowToTuesday Travelling overseas? Let us know before you go by using your Centrelink online account through myGov!

Once you've logged in, select 'Personal Details' from the Menu, then 'Travelling outside of Australia'.¤¤Use our handy online tutorial here:
Wishing you all a very happy and safe festive season! Our call centres and service centres will be closed 26, 27, 28 DEC 2016 and 2 JAN 2017, so make sure you complete any urgent business early or check out our self-service options.

Your payment and reporting dates may also change and you can find out more information here:
#SchoolCostSavers: Felicity tells us she buys in bulk during the sales or well in advance to avoid the price increase before school. She tries to find 2-for-1 specials on things like shoes. She says she tries to buy one pair in the required size, and another pair in a bigger size.

This can mean you may not only save money but also save time later in the year as you have things like the next...
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